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The College of Pastoral Supervision & Psychotherapy is a theologically based covenant community, dedicated to "recovery of the soul" and promoting competency in the clinical pastoral field.

« August 2007 | Main | October 2007 »

September 30, 2007

Building a CPSP Library on Pastoral Supervision by Bonnie McDougall Olson


I remember my weekend trips to the Reading Room of the New York Public Library on Fifth Avenue as a college student… the feel of the manila cards in the old fashioned oak drawers to find the call number… the metal wheeze and clank and final thump of the dumbwaiter bringing up the carton of books as I waited expectantly for my number to come up… the glow of the glass reading lamps on the tables which sat just slightly out of arm’s length and the marble floor which did its job of making sure that no one arrived unannounced. Looking back I remember too the anonymous community of people that gathered around those tables reading, doing research every weekend. Some of us were regulars but all of us knew we were about a very important business: the business of learning.

The CPSP community is a community of people dedicated to learning. Our unique governance structure which places all members within small covenant communities called chapters insures that we commit ourselves to ongoing professional accountability and learning about our craft as well as about ourselves. No one can be certified nor maintain their credentials without this demonstrated commitment.

An important adjunct to learning our craft as Clinical Pastoral Supervisors is our familiarity and use of resources in the field. In addition to the classic texts of the clinical supervisory tradition, there are a host of theological and social science resources that can help add new wineskins to the library of even the seasoned CPE Supervisor.

With that in mind, I am inviting you to join me and my colleague, Mary Davis, to help contribute towards an online library for CPSP which will provide an annotated bibliography on clinical pastoral supervision. We have begun by annotating our own individual bibliographies and would like others to contribute. The goal is to create a living library from everyone’s experience which can be shared within the community. Each bibliographic entry, besides citation information will list a short summary of the source, bulleted points of the source’s strengths and weaknesses and recommended use.

Each of us has come across sources which have been particularly helpful. We are inviting you to share them by emailing your favourite citations for inclusion. There is no restriction on what kind of source. Please feel free to contribute names of books, periodicals, as well as videos or creative sources only that you restrict your submissions to the topic of clinical pastoral supervision. Any duplicate entries will be integrated into the final listing; entries may be edited for purposes of brevity.

Please email your entries to me. Please submit your citations no later than the end of October so that we will have time to produce a finalized draft in time for the March plenary. Please give the full citation(s) as follows:

Author: Last name, First name
Title of book or journal with volume and date
# of pages
Summary 5-10 sentences
Bullet points of strengths and weaknesses

If everyone in CPSP were to send in just two sources, imagine the library we would have. Thank you for participating;it is this kind of shared community that is a hallmark of CPSP and sets us apart. We look forward to hearing you.

Posted by Perry Miller, Editor at 10:49 PM

September 21, 2007

UPDATE: National Clinical Training Seminar


I am so happy to announce our presenter for this National Clinical Training Seminar:
Richard Sloan, Ph.D. is a professor of Behavioral Medicine at Columbia University. Last year he published a book entitled: Blind Faith, The Unholy Alliance of Religion and Medicine.

“Blind Faith gives readers the tools to understand when good medical science is subverted and, as important, how true religion is debased by bringing it into the laboratory.”

Dr. Sloan will talk about his book and open up the discussion to our community. For those who do not have the book, you may want to purchase it. “By showing how real science works, Sloan exposes the destructive forces at play when two very different domains- religion and medicine- meet.”

The Pastoral Report published Dr. Sloan's 2001 CPSP Plenary presentation, Religion, Spirituality and Medicine.

The NCTS is open to all members of the CPSP community. CPE Supervisors and Supervisors-In-Training are encouraged to attend. Equally true, Pastoral Psychotherapists and Pastoral Counselors as well as Clinical Chaplains will find the NCTS a significant resource for their personal and professional development.

For more information about the CPSP National Clinical Training Seminar, click here.

Francine Angel, NCTS Coordinator

Posted by Perry Miller, Editor at 8:10 PM

Bush's Worrisome Use of Religion By Raymond Lawrence

Once again PR readers have responded to Robert Powell, MD, PhD who encourage searching Google to find references to publications by Dr. Raymond Lawrence, CPSP General Secretary.

Today we received a number of emails who found a recent article published in CounterPunch where Dr. Lawrence raises concerns about "Bush's Worrisome Use of Religion".

Here is a brief excerpt:

By giving credibility and weight to a belief in God, Bush has likely set himself up for ambush, and put the nation at risk. Bush needs to forget about whether al-Malaki and Putin believe in God, and to wonder what values, ideals, and ethics they personally hold.
The religious questions Bush ought to be asking himself about all those persons he has to deal with are more complex questions, and ones that are not easily answered. Questions like: What kind of vision does this person have for the social order? What constitutes justice for this person? Does this person seek an oligarchy of the few, or a commonwealth for all? Does this person tolerate dissent, or do they feel free to destroy contrary voices?
To read the full article, click here.

Perry Miller, Editor

Posted by Perry Miller, Editor at 5:41 PM

REPORT FROM ASIA, PART 2-Raymond Lawrence, CPSP General Secretary


From Iloilo I traveled to Manila where I was the guest of St. Andrews Theological Seminary. The Rev Tomas Maddela, who is dean of the seminary, was very welcoming, providing me with great hospitality. He commented that he his students who go off for clinical training usually return as noticeably changed persons. I addressed the student body in an hour-and-a-half session and found them very responsive.

The seminary is on the grounds of a large network of institutions in Manila: Trinity University, St. Luke’s Hospital, and the national headquarters of the Philippine Episcopal Church. The hospital is said to be the best in Manila. Its clinical pastoral training program was begun by the Rev. Al Dalton in the 1960s, and subsequently directed by the Rev. Narciso Dumalagen, who was trained by my mentor, the Rev. Armen Jorjorian. Narciso’s son is named Armen. Narciso himself seems to have trained practically every chaplain I happened to meet who is now working in the Philippines. I also met with the current chaplain of St. Lukes, who expressed an interest in getting trained to direct CPE programs. St Luke’s currently offers clinical training, but the program was not in progress and the supervisor was away.

I also met with Narciso for a day, and went to his home for dinner with his family. One comment by Narciso reminded me of some of the dark side of CPE in the U.S. He said that he was saddened by the shift in emphasis of much current CPE toward ideological agendas in training, a dark trend that I have witnessed as well.

Leaving the Philippines, I went on to Hong Kong where I met with the CPSP community there and authorized the inauguration of the Hong Kong Chapter. Up to now they have all been linked to Chapters in the U.S., which is clearly burdensome. I also attended the graduation program for a just-completed unit directed by CPSP Diplomate Patty To. Patty runs programs supported by the Anglican and Roman Catholic churches of Hong Kong.

Next I met with the clinical supervisors at Bethel Bible Seminary, and the President, the Rev. Gaspard Lam. In the U.S. a Bible seminary would be perceived as a narrow institution focusing strictly on the ancient texts. Not so at this seminary. Lam, who is a CPSP Diplomate, has the most sought-after clinical training program in Hong Kong. He has two supervisors working, the Rev. Mei Po Tam and her husband the Rev. Kenneth Tam. He has other staff now in the process of seeking clinical pastoral credentials. Bethel offers academic courses in pastoral counseling as well as clinical programs. The school has an astonishing enrollment of some 700 persons, most of whom are enrolled in academic courses in pastoral counseling. The faculty can hardly keep up with the demand. There is clearly a lot of interest among Hong Kong Chinese in pastoral counseling as a discipline. Bethel Seminary seems bursting at the seams.

A footnote: Hong Kong seems to be a city that works. Except for the blight of air pollution coming from the mainland, the city seems to be a quality place to live. In spite of the huge population, most of the city is wooded as if it were a national park. I was driven for extended periods of time through wooded mountains that seemed more pristine than the Smokey Mountains, still in the city limits of Hong Kong. Public transportation is clean, efficient, and I was told there are no slums, and no areas where I might be in physical danger. Perhaps it is time for the city leaders of New York to make a visit to Hong Kong.

Posted by Perry Miller, Editor at 12:33 PM

September 20, 2007

A Review of Raymond Lawrence's New Book

Robert Powell, MD, PhD in his recent Letter to the Editor encouraged PR readers to "Aim your web browser’s search engine toward “Raymond J. Lawrence,” and you’ll find references to his books and articles soon enough."

George Hull did just that and found a review of Raymond's Lawrence's Book, Sexual Liberation: The Scandal of Christendom to which Dr. Powell referred.

This particular review is written by J. Harold Ellens. Among many remarks he makes about the book he picks up on Dr. Donald Capps and his high regard for Lawrence's work. The reviewer writes:

Donald Capps declares that what makes Lawrence's book so important and readable is not only its tough-minded truth-telling regarding the sex-aversion of Christianity and the destruction that has wreaked upon human lives; but the fact that there are bright spots in this volume which couple an openness to sexual freedom with a lighthearted sense of humor. The generally non-strident tone of this entire work makes it all the more attractive and believable.

In order to read the full review, click

Perry Miller, Editor

Posted by Perry Miller, Editor at 4:06 PM

National Clinical Training Seminar---Be There!!

It is that time again. It is the gathering our community! The National Clinical Training Seminar is meeting on Oct. 22nd and 23rd in Mahwah, New Jersey at the Carmel Retreat House. Registrations are coming in, but we need yours! If you have not registered yet, do so, the deadline is October 15th. We need to give the retreat center the number of attendees one week prior to our coming.

So, stay connected to our CPSP website and be there!

Francine Angel,
Coordinator for NCTS

Posted by Perry Miller, Editor at 3:56 PM

September 19, 2007


Letter to the Editor:

As usual, our “fearless leader” is too modest in his recent comments from Asia. Without jumping into a straightforward advertisement for the CPSP General Secretary’s new book, let us continue to recommend at least Chapter 15, pp.96-104, "Anton Boisen's Contribution to the Sexual Revolution." [Aim your web browser’s search engine toward “Raymond J. Lawrence,” and you’ll find references to his books and articles soon enough.] Of course, once you sample Chapter 15 you’ll end up reading the entire book and recommending it widely.

It’s good to hear that Raymond’s presentations on indigenously relevant clinical pastoral work and on sexuality are being well received in the Philippines – and we would like to assume they will be well received in Hong Kong, China. Next stops? Singapore? India? Israel? Iraq? Afghanistan? CPSP has consistently encouraged local groups of professional chaplains to organize CPE programs that fit their unique local needs.

Robert Charles Powell, MD, PhD

Posted by Perry Miller, Editor at 3:00 PM

September 16, 2007

REPORT FROM ASIA-Raymond Lawrence, CPSP General Secretary


I just left Iloilo in the Philippines where I was guest of the School of Theology, Central Philippine University (CPU). The university was the first school and hospital established in the Philippines by the American Baptists a century ago. It is a very large and impressive complex. The university invited me to be a sort of visiting consultant with special attention to its clinical pastoral training program. Its program is accredited by CPSP.

The dean, Dr. Limuel Equina, was very hospitable and attempted to meet my every need. I was astonished at my departure, when I rushed to an early flight at 5:30 in the morning, to find the dean and his wife at the airport to wish me a safe journey. His action relays something of who the dean is and something about the hospitality of the Philippine people.

The person I most related to at the university was the Rev Daisy Basiliano who is the director of clinical pastoral education. She is conducting several training groups, and having observed them first hand, it was clear that the process is working quite well. The training program has a wide and positive reputation. I was surprised to discover that she has had trainees coming from North America and Europe to take training there. I had never imagined that traffic was going the other way in this fashion. That too speaks for the quality of the program at CPU.

CPU Public Relations set up a TV interview with me, asking me to comment on clinical training and also on my recently published book. Even though most of my time there was focused on clinical work, I also made several presentations on my book. The reception was surprisingly friendly, more so than I would anticipate in the U.S. Philipino people seem to me much more congruent with and comfortable with their sexuality than the typical American. To be sure I got some open resistance, and undoubtedly other not-so-open resistance, but it was relatively meager.

My plans were to go from Iloilo to Hong Kong and pay a brief visit to the CPSP community there. However, Dean Equina contacted the dean of the Episcopal Seminary in Manila who immediately insisted I stop off there and address the clergy and seminarians. I am now in Manila and will speak tomorrow morning at the seminary.

They are treating me here in the Philippines so much better than I am treated at home that I perhaps should emigrate, or become an ex-patriot in these islands.

Raymond Lawrence

Posted by Perry Miller, Editor at 11:17 AM

September 11, 2007

Malaysian Indigenous Clinical Pastoral Education Ministry


The Reverend Doctor Richard Liew, CPSP Diplomate, is without question the one person in the whole clinical pastoral movement who has generated the most profound impact in advancing Indigenous Clinical Pastoral Education. This he has done with creativity, thoughtfulness and sensitivity to significant issues. He is to be commended for his ability to work outside the box as he has created refreshing and respectful paradigms for Indigenous CPE.

Not only CPSP but the whole clinical pastoral movement is indebted to his brilliance and his generous use of himself and his resources to create indigenous models of CPE. His efforts have literally impacted the world by those who are now clinically trained clergy providing a level of care and counseling that would not be available to those who suffer and struggle in life if it were not for Richard Liew.

We of CPSP are proud of Richard who served as our President and we are pleased we can continue to share him with the world.

The following link is from the Diocese of West Malaysia website where Dr. Liew was their seminar leader.

Perry Miller, Editor

Posted by Perry Miller, Editor at 9:45 PM

The Sixth Annual Joint AAPC/CPSP Fall Conference to be held November 2-3, 2007


The Sixth Annual Joint American Association of Pastoral Counselors (AAPC) and the College Pastoral Supervision and Psychotherapy (CPSP) Fall Conference will be held November 2-3, 2007 at the Iliff School of Theology located in Denver, Colorado.

This Conference is a significant continued development of the growing cooperative relationship between CPSP and AAPC communities in this region.

Dr. Ronald Richardson will be the Keynote Speaker. Dr Richardson is the former Executive Director and Director of Training of the North Shore Counseling Centre. He is a Diplomate in the American Association of Pastoral Counselors, the author of many books on family systems theory, and a retired pastor living in West Vancouver, British Columbia, Canada.

His most recent book is Becoming a Healthier Pastor: Family Systems Theory and the Pastor’s Own Family. This is a follow-up to his earlier book, Creating a Healthier Church: Family Systems Theory, Leadership, and Congregational Life (Creative Pastoral Care and Counseling Series).

Herb Anderson, at Catholic Theological Union in Chicago says this about Dr. Richardson’s approach to understanding congregational life:

Every congregation that has struggled to maintain a balance between individuality and togetherness, closeness and distance, unity and difference, and every leader who has determined to stay out of the emotional muddles of congregational life will find this helpful.

CPSP President Elect, Francine Angel, of Presbyterian Medical Center, NYC will be in attendance at this conference for dialogue with the CPSP membership and participation in part of the program.

In addition to those who are members of the CPSP and AAPC communities, parish pastors and lay leaders, mental health therapists and coaches, and clinical chaplains are encouraged to attend this informative event.

The Registration Form and additional information can be obtained by downloading the following document: Download file

Please contact Rev. Foy Richey for additional information about this AAPC/CPSP Regional Meeting.

Posted by Perry Miller, Editor at 6:15 PM

September 9, 2007

CPSP Governing Council Meets in Raleigh, NC Nov. 29-30, 2007


The CPSP Governing Council will convene in Raleigh, NC, at noon November 29 and adjourn at noon, November 30. All Chapters are entitled and encouraged to send representatives to this meeting. The meeting will begin with a noon lunch on the 29th and end with a noon lunch on the 30th. The lunches are considered working lunches so please plan accordingly.

The place of meeting will be the Hilton: Raleigh-Durham Airport at Research Triangle Park. The address is:

4810 Old Page Road
Research Triangle Park, NC 27709

The hotel is within minutes of the Raleigh-Durham Airport with free shuttle service to and from the Hilton. The service runs from 4:30 AM-1:00 AM. The service will not only save you time and frustration but will save money normally spent on ground transportation. There is no need for car rental unless you have special needs. For those driving to the meeting, the hotel is in visual site off of I-40. You should not expect heavy traffic in this area.

Meals will be provided participants. Each, however, is responsible for the expense of the hotel room and travel expense. Chapters are encourage to pay the expense of their designated Governing Council Representative attending the meeting or help defray theirl expense. This might be the time for Chapters in regional areas to select its Regional Cluster Governing Council Representative and for the Chapters to collectively pay the representative's expenses. We do want all Chapters represented.

CPSP has reserved a block of rooms at the Hilton at the rate of $139+ tax. This rate is available until October 1, 2007. Please act now to make your reservation. After 10/1/07 the rate is $239 per night. CPSP will not be able to negotiate the special room rate after the 10/1 deadline. Participants are to make their room reservations by calling the Hilton at 919-941-6000. Request the room rate for the College of Pastoral Supervision and Psychotherapy. Please do so ASAP.

The following is very important. If you plan on sharing a room in order to save on hotel expense, please indicate this to the hotel as well as provide the name of the guest with whom you will share the room. Doing so will help CPSP achieve an accurate account of those who will be attending the GC meeting. This will determine the number of meals we have the hotel prepare for our gathering. We don’t want to be in the position of paying for extra meals no one eats. Also, if you do know that your schedule will prevent you from participating in all the meals, please notify Perry MIller.

All members of the CPSP community are encouraged to use the CPSP Chapter Life Group as a discussion forum in preparation for the Fall 2007 Governing Council Meeting. Your participation in the group forum will help establish the GC agenda. The forum might also be used to find someone to share the expense of the hotel room and/or even road travel to the GC meeting in Raleigh, NC.

If you have questions, please contact Barbara McGuire, CPSP Registrar.

Perry Miller, Editor

All members of the CPSP community are encouraged to use the CPSP Chapter Life Group as a discussion forum in preparation for the Fall 2007 Governing Council Meeting. Your participation in the group forum will help establish the GC agenda. The forum might also be used to find someone to share the expense of the hotel room and/or even road travel to the GC meeting in Raleigh, NC.

If you have questions, please contact Barbara McGuire, CPSP Registrar.

Perry Miller, Editor

Posted by Perry Miller, Editor at 8:55 PM

September 4, 2007

From the Editor: Pastoral Report Podcast and Pastoral Report Web Gallery


The Pastoral Report, the newsletter of the College of Pastoral Supervision and Psychotherapy (CPSP), has added two new features to its publication:

Pastoral Report Web Gallery

Pastoral Report Podcast

The PR Web Gallery will contain high resolution photos from a variety of CPSP events. Photos from Plenary meetings, Regional CPSP Gatherings, Governing Council meetings, International Symposiums, Chapter meetings and etc. can be viewed in the Gallery. Photos can be viewed in four forms: grid, slideshow, mosaic and carousel Personally, I like the carousel view for a quick run through of the photos. If there is a photo you like, you can download it to your computer. If you contact the PR, we can set it so you can add your own photos to the Gallery. For example, If you attended a CPSP event where you see ten photos posted on the Gallery, you could upload a few of your photos to add to the collection. Of course, such uploads should be selective. It would be in bad form to dump your 139 photos into the collection just because you have them.

Videos will also be found on the Pastoral Report Web Gallery. Videos are not new to the PR. Most of the presenters at the 2007 CPSP Plenary can be found on our site in video form using a little trick from Google Video. There are two problems I've encountered with this approach. First, the video quality suffers and secondly, many institutions block videos from Google and similar sites. One might be able to see the brief write-up on the PR about the video but the video can not be viewed. Although the PR will continue to use Google Video, the PR Web Gallery solves the problems when one’s institution blocks sites like Google Video and YouTube.

If CPSP had a good video camera rather than my personal $129 Canon, the PR Web Gallery will support HD quality video that can be streamed, viewed or downloaded for personal and professional use. For example, many have requested DVDs of James Gebhart's Presidential Address and Raymond Lawrence’s Report to the Community from the 2007 Plenary. It might sound simple enough to pull this request off but in reality it requires more time, energy and money that could be better put to use elsewhere. The PR Web Gallery is a pretty good solution for this issue.

By clicking on “subscribe”, you will be alerted when new photos and videos are posted on the PR Gallery.

Members of the community are to be encouraged to provide the PR selected photos and videos of gatherings and events that would be of interest and informative to the CPSP community for posting on the Pastoral Report Web Gallery.

Pastoral Report Podcast

These will be either audio or video podcasts. They can be downloaded to one’s computer and iPod. If you “subscribe” to the Pastoral Report Podcast, new podcasts will automatically be downloaded to your computer and iPod.

If you wish to provide your comment to a particular PR Podcast, you can do so. Although I like this interactive feature, it might not prove to be practical over the long haul. For now, the feature is turned on and we will “test drive” it.

Share your thoughts and point of view via a podcast. The PR can give you a few helpful hints about how to get started. Remember, some would prefer this form of media than write three thousand words on a topic. Given the enormous growth of podcasts, such people are not alone. Podcast can be found on the Pastoral Report Podcast and/or on Apple’s iTunes Podcast.


Members of the community are encouraged to provide the PR selected photos and videos of gatherings and events that would be of interest and informative to the CPSP community for posting on the CPSP Web Gallery. If you have a camcorder, video camera, or even the movie feature found on your digital photo camera, you have about all you need to produce a podcast that can be posted on the CPSP Pastoral Report Podcast.

Beyond face-to-face engagements, I think the more we also share via written word, videos, photos and podcast about ourselves and our ministries, the more significant we become to one another and the more significant we are as a community. So, get those camera shutter's clicking, the film rolling and move close to the mic while recording your podcast.

-Perry Miller, Editor

Posted by Perry Miller, Editor at 12:14 PM

The CPSP Mid-South Regional Gatherinng In North Little Rock, Arkansas A Success


The CPSP Mid-South Regional Gathering held in North Little Rock, Arkansas was the first-ever regional meeting of the College of Pastoral Supervision and Psychotherapy (CPSP). Raymond Lawrence, CPSP General Secretary; Jim Gebhart, CPSP President; and Perry Miller, Chair of Chapter Life were invited guests for this historical meeting.

Al Henager, Staff Chaplain at the University of Arkansas for Medical Sciences, is to be commended for his planning and implementation of the event. He designed brochures, created mailing and email lists, established CEU's, created meeting space and organized the various components of the meeting. All of his efforts generated a big turnout from all over the state of Arkansas and also attracted participants from two surrounding states. LR-Group_break_web.gif

The gathering was designed not only for CPSP Chapters in the region but also for those who had interest in learning more about the CPSP and its mission.

Photos of the Mid-South CPSP Regional Meeting can be viewed on the Pastoral Report Gallery. The Pastoral Report Podcast contains the post meeting reflections of George Hull, Director of Pastoral Care and Clinical Pastoral Education at the University of Arkansas for Medical Sciences; James Gebhart, CPSP President; and Raymond Lawrence, CPSP General Secretary.

Texas, New York City and North Carolina are a few of the areas of the country now considering a regional gathering of the community. Al Henage is willing to provide consultation for those who are planning a similar event. The PR will keep you posted as these plans are further developed.

The creation of regional gatherings of the CPSP community represents CPSP's commitment to its being a grassroots movement within the clinical pastoral field. CPSP wants to continue to create contexts such as regional gatherings where all members of the community have an opportunity to give voice and direction to guide and propel CPSP's continued creation as a certifying and accrediting body in the clinical pastoral field that is designed for the 21st Century.

Perry Miller, Editor

Posted by Perry Miller, Editor at 6:44 AM

Carolyn Cassin Presenter for the 2008 CPSP Plenary


The 2008 Plenary of the College of Pastoral Supervision & Psychotherapy will be held March 31 through April 2, 2008, at the Wyndham Riverfront in North Little Rock Arkansas.

Carolyn Cassin is an internationally recognized expert in end of life care, organizational management, and the efficient, effective delivery of healthcare services. Long considered a leader in the national healthcare community, in 1983 she helped guide the first Medicare reimbursement for hospice successfully through Congress. Since then, Carolyn has taken on the challenge of advancing both the quality and accessibility of hospice care. She has consulted with many principal healthcare leaders and advocates, including President Bill Clinton, Senator Bob Dole, Governor John Engler, Senator Carl Levin and Representative Leon Panetta.

In 2002, Carolyn joined Continuum Hospice Care in New York City. Almost immediately and for the first time in its history, she led the hospice to profitability. In only four years, average daily census has more than quadrupled to well over 450 patients, and Continuum Hospice Care’s facilities have grown to 2 inpatient units and a hospice residence, with another scheduled to open this fall. Under Carolyn’s leadership, Continuum Hospice Care was recently honored with the prestigious American Hospital Association’s 2006 Circle of Life award. Formerly called Jacob Perlow Hospice, Continuum Hospice Care is now New York City’s largest hospice with a comprehensive program that reaches throughout the City, caring for patients in their homes, nursing homes, hospitals and Continuum Hospice Care’s own facilities.

Before tackling New York, Carolyn accepted a one-year appointment by Governor John Engler to manage Michigan’s $1.5 Billion Medicaid Managed Care program. As Bureau Director, Office of Medicaid Managed Care, she was also responsible for the Medicaid Pharmacy program, Managed Care enrollment, Customer Service Bureau and 15 contracts providing healthcare to over 1 million Medicaid recipients.

Carolyn’s deep experience managing some of the largest hospice programs in the nation, in fact, in the world, prepared her to take on the challenges of elevating hospice services in New York City. As COO of VistaCare, the nation’s second largest hospice program, she created national standards of care, effected annual growth of 25%, improved EBITDA at all sites, and improved profitability basis for the company’s IPO (Nasdaq: VSTA). VistaCare’s 45 programs served over 2,000 patients daily and 10,000+ patients yearly in 15 states.

During her 10 years as President and CEO of Hospice of Michigan in Detroit, Carolyn headed the acquisition of 11 hospice programs and merger into one corporation. She created and ran the nation’s first and largest statewide hospice program, serving 5,000 patients and their families each year. While overseeing a staff of 800, as well as running a statewide hospice fundraising program, pharmacy, and a hospice computer software company, Carolyn turned around the agency fiscally, balancing the budget and generating operational surplus. Under her leadership, Hospice of Michigan established Hospice Home, the state’s first freestanding, specialty-built hospice facility.

Carolyn gained much of her political insight and acumen as Chairperson and President of the National Hospice Organization (NHO) (1983-1986) where she served as chief spokesperson and political advocate. Carolyn has been called upon again and is currently serving on the Board of Trustees for the National Hospice and Palliative Care Organization. Of the numerous honors and special assignments given her, Carolyn is particularly proud of her achievements with NHPCO, including being honored with the 2006 Founder’s Award; initiating the National Hospice Work Group (1992 – present); serving as Governor appointed Trustee, Board of Control, Ferris State University (1997 – 1999); earning the “Best Managed Non-Profit” award, Crain’s Detroit Business, 1994; being named one of “Detroit’s 100 Most Influential Women,” Crain’s Detroit Business, 1997; and receiving the first prestigious “Heart of Hospice Award”, by NHO in 1993.

Carolyn earned her Master of Public Administration degree from Western Michigan University, her BA from Miami University, and the esteemed National Leadership Fellowship, from the W. K. Kellogg Foundation to study health care systems throughout the world.
Carolyn Cassin's Resume: Download file

Posted by Perry Miller, Editor at 6:41 AM